Frequently Asked Questions


I am new to counselling, what can I expect?

Beginning counselling can feel intimidating or overwhelming. To help ease this process, I offer a complimentary 20-minute meet and greet, available either in-person or via Telehealth. This initial meeting allows you to determine whether my approach aligns with your therapeutic goals.

do you direct bill?

You will be asked to pay at the time of the visit then you be provided a receipt to submit for reimbursement. It is best to check with your individual insurance plan regarding their process.

Fees for psychological services may be claimed under tax deductible health care expenses on your income tax return.

I want to attend family therapy but my child is hesitant. what can i do?

It is common for children and adolescents to feel hesitant about attending therapy. Meeting a new person in an unfamiliar environment to discuss personal topics can be challenging. Caregivers can support their child by being transparent about what to expect and emphasizing the potential benefits of therapy. It is important to avoid singling out the young person, as this may lead to feelings of blame and the perception that therapy is a punishment.

For the initial session, communicate to your child that there are no expectations beyond meeting the therapist. The first meeting often involves engaging in activities such as games or art to facilitate rapport-building. Many young people become more comfortable and willing to participate in therapy after this introductory session.

Can my child attend therapy by themselves?

Depending on the unique needs of your child, I often recommend that parents and caregivers be actively involved in the therapeutic process. This collaboration is essential for several reasons: it helps ensure that the skills and strategies developed in sessions are effectively integrated into the home environment, allows all family members to have a voice, and strengthens overall communication. Because a family operates as an interconnected system, bringing all perspectives together is often the most effective way to understand the complete picture and foster meaningful, lasting change.

I am separated/divorced and want to enroll my child in counselling. Does the other parent need to know?

I require written consent from all legal guardians prior to the initial session. A copy of the custody agreement may be requested.

What is your cancellation policy?

I request that clients provide at least 48 hours’ notice for appointment cancellations. Cancellations made with less than 48 hours’ notice will incur the full session fee. I recognize that unforeseen circumstances and emergencies may arise; in such cases, I offer the option to convert your in-person session to a video session if you are unable to attend in person with less than 48 hours’ notice. Additionally, each client is granted one complimentary cancellation per year to accommodate emergency situations.

Still have additional questions? Please feel free to contact directly reach out!